Profesional and polite. Easy experience to get oil change and service for my Ranger.

Nick at Santa Margarita Ford was great. We traveled 5 hours to get our new Expedition Max and was in and out of there in good timing. Definitely will come back for future purchases

Great service! Friendly staff! They clearly have a focus on providing a good customer experience. Thank you Santa Margarita Ford!

Fredy Campos did a great job!

Jonathan is super friendly and very professional. My car gets the care it needs in a timely manner. Jonathan is good at communicating what needs to be done and what the status of work is. Santa margarita has been maintaining my cats since 2002. Fully recommend.

Great customer service and very good sales team. They answered all questions, no pushing to buy anything and overall very welcoming team! Highly recommend

They are very thorough in explaining the condition of my car. Very courteous and answered all questions. Excellent staff

I have been a customer since 1999, up to date, I am satisfied with the service! Enjoyed working with Miguel who has taken over for Duane! I will continue to utilize this Dealership.

Fredy Campos in Service is awesome. Always gets me in during times that work for me and makes sure the work gets finished when promised. If you want to build a relationship with a service writer for your Ford vehicle he is the man to see!

I had a great experience at Santa Margarita Ford when I had to have my vehicle towed in. Jacob helped me and communicated with me throughout the day with updates.

Freddy was very professional and the service was complete and finished in a timely manner.

Great experience. Really looked for our needs and delivered.

Very excited to receive my new car It’s a gorgeous car and the staff were great 👍

The folks at Santa Margarita Ford were great to work with on the purchase of my new 2023 Bronco Raptor! My salesperson Nick was super nice and very responsive, making the whole experience pleasurable. Thanks to them!

For easy going love my car

The wait was worth it. Thanks to Nick Troy for keeping me informed throughout the whole process.

Great service, and I’m thrilled with my car! Robbie at Santa Margarita Ford made the process of buying a car as easy as possible! Would recommend!

Brian helped us complete mustang mach e purchase. Excellent service, very knowledgeable. The whole process took ~3 hrs mostly because of financing and service options transactions.

Eric White was great to work with throughout my process of purchasing a new Ford Mach-E!

The folks at Santa Margarita Ford were very professional in taking the necessay information about my car and informed me how long it would take to complete the safety recall task. Their estimate was very accurate and then asked me if I would like the car washed! They did a very nice job on washing the car, but of course it immediately rained when I let the dealership! I was very satisfied with their service.

I am satisfied with the overall experience. Especially the sales team.

Ordered my ‘23 Mach - e everything was nice and easy I had to wait to see the finance person but once there everything was smooth and fast nothing was pushed on me definitely felt like a great experience Eric white was my salesman and I would Recommend him

I was in the market to purchase a car for my business by year end. After considering a few brand options I decided to go for the Explorer Limited and Nick Troy was great! We scheduled an appointment and he was easy to work with on the test drives and informative about the explorer options and Detail oriented in answering all of my questions, which I appreciate. Dave in Finance got me through the process as fast as I have ever experienced. I would definitely recommend the SM Ford team to anyone.

Sal in the service department is an asset to RSM Ford he is knowledgeable, efficient, and has excellent customer service. On 2 occasions he reached out to me to update me on the status of my vehicle before I was going to call and check on it. I was quoted that a loaner would be a long wait and Sal got me one in 2 days, he under promises and over delivers. Excellent thanks Sal.

Had warranty service on my 2022 Explorer done. Miguel was great, provided rental vehicle, while issue was resolved and kept me informed on repair progress