The service team at Santa Margarita Ford have been absolutely great with servicing and a couple of minor warranty issues on my Raptor. Happy to recommend this business to family and friends. Thank you!

Service department has been great to work with and very communicative throughout the process of having my rig worked on.

Exceptional service at SMF! I was in the market for a new (used) Raptor and found the color and equipment package I wanted here. I connected with Joey from the sales team, and he made the entire experience smooth and stress-free. Joey did a fantastic job negotiating the deal over the phone since I live about an hour away. We handled most of the details ahead of time, which made the trip much more efficient. When I arrived, I was promptly greeted by the staff and met with Joey within minutes. Throughout the process, everyone was clear, upfront, and professional. There were no hidden fees or surprise add-ons—just honest and transparent numbers. It was refreshing, especially since car shopping can often be overwhelming and frustrating. I now trust two Ford dealerships in SoCal: SMF in Orange County and Colley in the San Gabriel Valley. Both are family-owned, and both provide a top-notch, honest experience. Thank you, Joey, and the rest of the SMF team, for making this such a positive experience. I couldn’t be happier with my new truck!

My service call for my Flex was exceptional! Thank you Santa Margarita Ford. A shout out to Miguel, too!!!

Excellent customer service

I've been thinking about going electric for a few years. After owning half a dozen Audis and Beemers, I wasn't thinking seriously about American cars other than Tesla. When a friend showed me his new Ford Mach E, it was a revelation. I was impressed with its appearance and features, and SM Ford made me a deal involving a good trade-in, great discounts and 0% financing (I wasn't even looking at financing but at 0% why not?). So I took the plunge. I previously had the garage wired for a 240 volt hook-up, so now I just need to get a receptacle installed. The car comes with a portable charger, although I may get a wall charger in addition. Eric White and the team were helpful, courteous and transparent, and the process was about as painless as buying a car could ever be.

VERY SATISFIED WITH PROMPT SERVICE, WAS KEPT INFORMED OF MY VEHICLES PROGRES.

Bought my new Raptor from Brian. He was great to deal with. After checking around, I got the best deal from SM Ford. no pressure, no haggle just gave best price right out of the gate.

Another great experience with the fleet team at Santa Margarita Ford. Will definitely continue to work with Dan and his team!

I always take my cars to Santa Margarita Ford for scheduled oil changes etc. This time Freddy helped me. He is very thorough and courteous. They always let me know when it’s time to do other things like buy tires, change filters… I usually get my car back looking wonderful after they wash it.

Working with Ron Denos to get my truck ordered and delivered was a breeze. I look forward to buying through him again!

This was my first time dealing with Santa Margarita Ford. One reason, it's 54 miles away from my home. The way I found them was through Car Gurus site. I was looking for specific vehicle, 2024 Ford Bronco Wildtrak Shadow Black. Guess who was the first dealer to follow up with me...SMF. They had the exact vehicle I wanted! Plus, it was a couple of thousand dollars cheaper than 3 other dealers that showed up on the CG site. I drove out there on a Wednesday (1hr/10min) and from the time I walked up to the door, someone was there to greet me and grabbed the keys to drive the vehicle. I had not even met the salesperson yet. Once I met the salesperson, Robbie in Fleet Sales, everything went smoothly. He got all my info and even said that if I did not want to come back right away I could sign via docusign and come back when I want to pick up the vehicle. Even before I signed anything or paid, he said, "Shake my hand, this Bronco is yours." He made me feel like I made the right decision. I even got another $1000 off from a cash bonus! I was so happy with the way everything was handled that I could not wait to come back the next day (Thursday) to pay and pick it up. Financing was just as easy. Everything was ready and you basically signed on a tablet that had all the tabs set up for you can directed you to the next pages. I was there maybe half of an hour. There was no pressure to buy warranty or add ons. I did get a paint protection for a good price. Finally, I was handed my keys and it was washed and waiting for me right under the carport by the door ready to roll. I have nothing but great things to say about this dealership. Thanks again for the amazing experience. Yeah, it was worth the long drive...

Picked up vehicle, updated software and returned vehicle. Saved me time taking in and picking up vehicle. Great service!

Outstanding service.. The one of a kind service that picks your vehicle up and drops it off cleaner than received.. I know your gonna get bent over at a dealership but at this dealership they make it painless....

Nice guys! Let me charge dead ev!!

(Translated by Google) Good attention and good service from Mr. Miguel Aparicio Jr., thank you (Original) Buena atención y buen cervicio de el señor Miguel Aparicio jr gracias

Thank you Wyatt for showing me the 2024 F250 today. Wyatt was professional respectful knowledgeable and kind. I would definitely work with Wyatt when I'm ready to buy.

10/10 experience. I went to 4 other Ford dealerships in the area before I landed at Santa Margarita Ford. Vinny made the process effortless and I am so happy with my Bronco! Will be recommending friends/family to get their next car here.

Miguel is the best service provider hands down, he is all about selfless service and ensures all my expectations are met. I am so happy with the service RSM Ford provides!!

The pick up service is so helpful. Appreciate the communication and thoroughness of explanation and repair. Freddie was marvelous.

this guys are straight to the point no bs like other dealers i bought my raptor from them in less than a hour and half

Great experience! Excellent service

I was looking for a 4 runner and went to RSM Toyota. They didn't have any. I decided to look at a Bronco Sport @ RSM Ford and they had a 4 runner there. It was exactly what I was looking for and the price was right! They were more than fair with the trade-in I had. No hard sales or pushy sales people. The salesman Vinnie was excellent. I have bought many vehicles in my lifetime and this was by far the easiest. The finance guy, Dave was very helpful answering my questions about extended warranty. I highly recommend RSM Ford.

I have found all representatives at this dealership to be very responsive to my varying vehicle needs, the service advisor , the service manager, the parts department, the finance department, have all provided exceptional service in the 4 years I have been taking my 2016 vehicle to them.

Santa Margarita Ford It's definitely a great place to take your car to get service. I love the amazing customer service that all the service advisers offer to they customer. They will do whatever it takes to make customers satisfied!!!