Ive dealt with this dealership a number of times now, for service and purchased two vehicles. Before meeting Santa Margarita Ford I hated Stealerships, I avoided them and even paid more at times from 3rd party services so i didnt have to go in and play games all day. These guys made my last two cars easy and reasonable to buy. The service team was actually honest the times i dealt with them as well.
In this very difficult market for both buyers and dealerships Santa Margarita Ford showed they are above the cut in every way. It was a lengthy drive for me so initiating the deal remotely was required. I received a level of service far above any local dealership I could visit or call and visit. Michal was my rep and was outstanding with his patience and help. Seriously the best service I could ask for from the entire team there.
My new Mustang Mach-E arrived this weekend and the transaction was very smooth. I was surprised at getting a trade-in value above what I was expecting! Mathew our salesman was very friendly and helpful!
Once again, great service! Thanks for the accurate estimate and the on-time follow through!
I fired my last Ford Dealership because they had horrible customer service. RSM Ford was recommended to me and what a pleasure. From first phone call to the time I picked up my car. Vastly superior service.
5 Star Service at a 5 Star Dealership! We purchased our third vehicle from Rancho Santa Margarita Ford and could not be happier. They made the process easy and our salesman, Robbie was great to work with as always. Would not think of going anywhere else for our next Ford.
Great job getting me my truck .... F 250 Superduty ... Following threw with the deal from beginning to end with care and that professional touch !!
Arvin. our sales representative is very polite and very courteous gentleman. He has made our car d very pleasant and at ease the time our family were there. Thank you for his honest service, I truly appreciated for his time. We definitely will be back for another pick up our Mavericks when is ready for delivery.
Had a terrific experience yesterday buying a new 2021 Ford Explorer at Santa Margarita Ford. The entire staff was friendly & accommodating. Meehow was my sales consultant. He was extremely courteous & professional creating a very pleasant experience. I can't say enough good things about this dealership.
We recently purchased our second car from Santa Margarita Ford. Both of our experiences have been very pleasant. Our salesperson that handled our purchase was Mathew Dobyn. I can’t say enough good things about Mathew. He has gone above and beyond to make our deal go smoothly and went out of his way to take good care of our needs, even after the deal was complete. I will definitely buy from this dealership in the future even though it is quite a drive since we live in Palm Springs….. we’ll worth the time to drive!
Outstanding service. Extremely professional and friendly.
Had a great experience at Santa Margarita Ford! Robbie was a very knowledgeable salesman that treated us great without the high pressure sales. This is the 3rd car we have purchased from SM Ford and will definitely be back for a 4th when the time comes.
Had a very pleasant experience purchasing a car from Arvin at Santa Margarita Ford. Would highly recommend shopping for your next vehicle here.
Second vehicle I have purchased from Tony Merten. He is absolutely the best. Got the job done with no BS or problems.
Great dealership. Took excellent care of my wife and daughter for their cars. Highly recommended dealership
As always. Amazing Customer Service by the Service Department. Miguel is always above and Beyond.
Hands down the BEST dealership I’ve ever been to. The staff made buying a new car stress-free and super fast! Everyone was very knowledgeable and customer service was outstanding! Shout out to Robbie (the manager) who helped us every step of the way. If you’re looking to purchase a car- Robbie is your man!
I’ve tried a couple Ford dealerships in the area and this is the best by far. Highly recommend
The rsm service dept took care of my 2013 water pump issue in good time and as quoted. It was tough job due to the design, and overall I feel the price was fair and the service good
Always the best customer service, no cold sales pressure. They are only there to help and always easy going friendly and professional. I own a lemon "certified" but I love the car and they keep taking care of it. Even wash it before I pick it up. They are the only reason I'm keeping the car. I will trade it in there when I'm ready. Used, new they just take care of you.
Fast and efficient service is the only way to describe Duane Litz and staff at Santa Margarita Ford. Thanks for staying on top of my service needs,
I've been bringing my trucks to SMF for service for 17 years. I bought my last truck there 12.5 years ago and was given a great deal on a custom ordered truck. I just took delivery on my new truck that I ordered before the chip shortage. They agreed to a very favorable deal for me when I ordered it and honored that deal when it finally came in even in light of the very different situation surrounding new car availability. Duane in service and Robbie in sales are top notch.
Since opening, our strategy has always been to take care of our customers, employees, and community. We understand people don’t like the car buying process. It can be too long and uncomfortable. It lacks transparency. We get it! This is why we work hard every day to be different. Our new & used Ford Dealership proudly serves residents in Rancho Santa Margarita, Mission Viejo, Ladera Ranch, Lake Forest, Cota De Caza, and Trabuco Canyon since 1997. We’re convenient, competitive, and right here in your backyard.
Santa Margarita Ford offers a great selection of new and used Ford Trucks and SUVs. Shop our extensive selection of Ford Ecosport, Ford Escape, Ford Explorer, Ford Edge, Ford Bronco, Ford Mustang Mach-E, Ford Mustang, Ford Expedition, F150, and F250 models to all of Mission Viejo, Anaheim, Ladera Ranch, Lake Forest, Cota De Caza, and Trabuco Canyon. Browse our inventory to find your next vehicle today.
Santa Margarita Ford also offers a great selection of Used and Certified pre-owned Ford Trucks and SUVs, including other well-known used brands. We are competitively priced, take a look at our used vehicle specials, and find the used car or truck to fit your needs.
Santa Margarita Ford, we strive to get you the best deal. Whether you are buying or leasing a Ford, we are here to help make your car buying experience simple and fun! We’ll help find you the deal that fits your budget!
At Santa Margarita Ford, we are always proud to serve our customers. We offer a full-scale Service Center and OEM parts department near Rancho Santa Margarita, Mission Viejo, Ladera Ranch, Lake Forest, Cota De Caza, and Trabuco Canyon. We provide same-day service on Oil change, brake service, fluid service, and much more for your Ford vehicle. Schedule your appointment today!