Miguel was professional checking in and out. They completed service in an hour and I was on my way—

Worked with me to fit the repair into my schedule due to the inclement weather. Pleasant people that are customer oriented.

Johnathon is great. I have always been happy with the service department at SM Ford. I take all my cars there (6).

The atmosphere at the dealership is very inviting, Matt was not pushy and did everything to come to a good deal. Other than a few minor speed-bumps the deal went very smooth. By far one of the easiest vehicle purchases I have made and I would definitely recommend someone to this dealership.

Blake did a great job! He was efficient and answered all of our questions. Great experience!

Sal was on it. It took a bit longer than expected but after the second day, they checked to see if there was a bulletin on my rear wiper and there was. I was ready to furnish videos of the intermittent wiper arm stuttering but it wasn't asked for until the next day. Could've saved us a day being without a car. Not Sal's fault. First time switching to a Ford from Volvo. Was used to Service Advisors greeting me in the drive. After waiting 10 minutes of not being acknowledged, I went in and hooked up with Sal. Being very familiar with the auto biz, being in parts, service and as a writer, I was surprised. I was always ready to hop out into the drive and get the next service. Overall it was a good experience. I got my wiper fixed. We will see what happens the next time. My motto I live by is "The first piece of business from a customer is a gift, the second and future business, I earned. Volvo blew that after almost 20 years of loyalty.

I had the experience to work with Clare for my oil change. She was efficient kept me in the loop as I waited for my vehicle. Very friendly and courteous!

Clare is a excellent service rep, she gets the work done fast and professional. The car was repaired and washed on time.

The service on my vehicle is always done efficiently. I schedule early appointments (7 AM) and the wait time is never more than 1 1/2 hours. The service advisors explain everything clearly and I can call with questions as needed between regular maintenance service.

Service was quick and staff was friendly.

Joseph is good. No hassle and pretty straight forward transaction.

(Translated by Google) The service is very considerate, and free pick-up is available within 10 miles. (Original) 服务很周到，10mile以内还可以免费接送。

Easy and fast process.

very professional and always do a nice job

Miguel, our service rep is the BEST! We are so fortunate to have had him helping us for six years! He represents his dealership so well, truly an asset to RSM Ford!

Great experience! Eric was wonderful to work with and kept us informed every step of the way from placing the order to driving off the lot. 5 star all the way!

Great service! Freddy Campos did a great job

Very efficient process.

Profesional and polite. Easy experience to get oil change and service for my Ranger.

Nick at Santa Margarita Ford was great. We traveled 5 hours to get our new Expedition Max and was in and out of there in good timing. Definitely will come back for future purchases

Great service! Friendly staff! They clearly have a focus on providing a good customer experience. Thank you Santa Margarita Ford!

Fredy Campos did a great job!

Jonathan is super friendly and very professional. My car gets the care it needs in a timely manner. Jonathan is good at communicating what needs to be done and what the status of work is. Santa margarita has been maintaining my cats since 2002. Fully recommend.

Great customer service and very good sales team. They answered all questions, no pushing to buy anything and overall very welcoming team! Highly recommend

They are very thorough in explaining the condition of my car. Very courteous and answered all questions. Excellent staff