10/10 experience. I went to 4 other Ford dealerships in the area before I landed at Santa Margarita Ford. Vinny made the process effortless and I am so happy with my Bronco! Will be recommending friends/family to get their next car here.

Miguel is the best service provider hands down, he is all about selfless service and ensures all my expectations are met. I am so happy with the service RSM Ford provides!!

The pick up service is so helpful. Appreciate the communication and thoroughness of explanation and repair. Freddie was marvelous.

this guys are straight to the point no bs like other dealers i bought my raptor from them in less than a hour and half

Great experience! Excellent service

I was looking for a 4 runner and went to RSM Toyota. They didn't have any. I decided to look at a Bronco Sport @ RSM Ford and they had a 4 runner there. It was exactly what I was looking for and the price was right! They were more than fair with the trade-in I had. No hard sales or pushy sales people. The salesman Vinnie was excellent. I have bought many vehicles in my lifetime and this was by far the easiest. The finance guy, Dave was very helpful answering my questions about extended warranty. I highly recommend RSM Ford.

I have found all representatives at this dealership to be very responsive to my varying vehicle needs, the service advisor , the service manager, the parts department, the finance department, have all provided exceptional service in the 4 years I have been taking my 2016 vehicle to them.

Santa Margarita Ford It's definitely a great place to take your car to get service. I love the amazing customer service that all the service advisers offer to they customer. They will do whatever it takes to make customers satisfied!!!

I recently took my vehicle to RSM Ford for a recall and service. Jorge Mariscal, the service advisor, was fantastic throughout the entire process—from the initial drop-off to keeping me updated. I truly appreciate his excellent customer service and communication. I highly recommend RSM Ford to my friends and family!

Freddy Campos does a great job of taking care of business and keeping you informed. He is a a valuable member of the RSM FORD Team. thanks,

Sal in service is a rock star! He is so helpful in both addressing needs for my car and also anticipating what’s coming. Leadership have a real gem in Sal!

Love RSM Ford. Always quick & helpful

Once again , another positive service department experience here at RSM Ford. Fredy Campos handled my concerns and there were 3 warranty issues along with the 15K service and alignment on my 2023 F-150. Work was completed same day, Fredy handled the special order parts for 1 of the warranty concerns, and is actively assisting me on warranty replacement inquiries into my Factory Tonneau cover- I highly recommend him. I always crawl under every car after it gets serviced and I can verify the technicians don’t leave any oil residue, the oil filter is tight and the fluid levels are topped off. It’s the attention to detail I look for and RSM Ford has always met my expectations. They handled service and repairs on my old 2006 F-150 as well as my 2003 Cobra and I always had the same results. Customer for life!

I purchased from out of town (Phx), and Eric was an absolute pro from beginning to end. I cannot say enough about how easy and painless my experience was. Will look to do business with SM Ford again in the future.

The service department is easy to schedule with (online, over the phone, or through the FordPass app) and always takes great care of me and my vehicle. They are extremely professional and accommodating to scheduling and pricing concerns as they come up. I've been going to RSM Ford for years and will be doing so for a long time to come.

Excellent customer service. Helpful friendly staff. They take great care of my Convertible Mustang. They keep my car tuned up and safe for me to drive. Thank you Rancho Santa Margarita Ford!

SMF did a great job keeping me informed about progress on the service of my truck. Offered a loaner and after hours dropoff and pickup.

The crew at RSM Ford Fleet repair do a great job getting my mobile grooming van back on the road again quickly and running smoothly… they have gotten me out of a pinch on several occasions and I appreciate all their hard work over there. I would highly recommend them for service vehicle maintenance and repair work.

Miguel and Claire are fantastic. They are very professional, thorough, affable, and knowledgeable. Although the dealership is out of my way. It’s worth the drive to receive the excellent service Miguel and Claire provide. I highly recommend Santa Margarita Ford.

This was my first experience and it was great. The young man, Salvador who helped me was pleasant and knowledgeable. I listened to his recommendations and he even enrolled me for a rebate that I knew nothing about. The service was timely and I will return without hesitation. Thank you Salvador and Santa Margarita Ford.

Good service. Finished on time. Kept me informed. Tire price comparable to tire stores. Freddie is an excellent service writer.

I had an amazing experience leasing a Bronco, all thanks to Blake. He was incredibly helpful and made the entire process smooth and stress-free. Blake's knowledge and professionalism were evident from the start, and he went above and beyond to ensure I got the best deal possible. I'm thrilled with my new Bronco and couldn't have asked for a better leasing experience. Highly recommend Blake for anyone looking to lease/buying a vehicle!

friendly and efficient

The construction is confusing things a bit as I saw the "Parking Here " sign and parked in the construction site entrance! Minor error corrected immediately by Freddie.

Christian was so helpful & knowledgeable! He helped me pick the best car for me. Highly recommend this dealership!