Very relaxed interior, Nick and Shervin are great to work with. Push them hard for a good deal! :)

Great service. Great Service advisor Miguel Aparicio Santa Margarita Ford knows how to treat the customers right.

Excellent staff and service. I would definitely purchase a vehicle from your dealership or have maintenance work performed by Margarita Ford.

Extremely friendly and honest. I would come back here for the next vehicle I purchase. A great thank you to the kindest salesman,Christian Torbensen. He gets five stars.

Jonathan in service is helpful, polite and professional. I can trust his recommendations and the price is always as expected. I am treated with respect by Jonathan every time.

They're the best at making you feel like family . That's REAL 💯 I say go in and see 👀 for your self.

Great and prompt service

Just purchased a new Mustang Mach e which we had ordered 8 months ago. Our sales rep Nick Troy did an outstanding job keeping us informed every step of the way and when it arrived he was with us all the way. The finance person Shervin was also quite remarkable and explained the process and the numbers. Yes, it took some time. But after having purchased several new vehicles this time was quite enjoyable! Thanks Guys! See you soon! V~

I've never had a bad experience when bringing my car in for service. Tuesday was no exception, Sal was courteous and explained everything thoroughly. I'm a satisfied customer.

We take our car in here for servicing and have found them to be very courteous and helpful. They even helped us to get a defect from the factory repaired, even though we purchased from another dealer.

They were very helpful open with everything and willing to deal with me even though I was not actually buying a Ford from them I was buying a ram truck that have been turned in.

Came in for the 1st time to address a problem and get my oil changed. Staff is very friendly and they worked quickly and cleaned my car all in about an hour and half.

Couldn’t be happier with my experience. The team (especially Matt in Sales) walked me through the online ordering, we’re available the 9 months of production, and honored the original sale price. I’ve been coming here for service for years, but I’ll buy all of my future Fords (IE: Lightening) here without question.

Great Day @ SMF...Staff is Mindful and Friendly!!!

Looking for fleet vehicle? see Rob, he put me into exact HTF HR EXT T350 Transit Cargo Van.that I was looking for. Thanks Rob!

Eric met with me late on Mothers Day and helped me get a quick look at the vehicle I was interested in. I returned a couple of days later and met with Arvin. He's new to the shop, but was very attentive and easy to speak with. He was able to address all of my questions and the things he didn't know, he reached out for help. The team a RSM Ford was a pleasure to work with. I purhcsed the car I wanted at the monthly price I needed. No mess, no fuss. No frills either, but in this day and age, I was ok with that.

I looked throughout the SoCal area to place an order for a Mustang Mach-E trying to find a dealer that wouldn't markup over MSRP or add on additional equipment that I didn't want on my custom order. I walked into the dealership and Bryan immediately greeted me. I stated that I was there to place an order if they would agree to no markup or added accessories. He stated that they do not add markup on ordered vehicles and they wouldn't add any additional equipment. We went over to a terminal and I placed my order with him. A little over 5 months later and my vehicle arrived to the dealership. Bryan called me what had to be minutes after it arrived (I had been tracking it the best I could since it left the factory) and we started getting all of the numbers together for financing. They honored the price protection plan that ford had implemented, as well as all the rebates I was expecting. Dave was our Financing manager and he wasn't pushy and didn't try to nickel and dime us on different packages and add-ons. This is only the second dealership I would consider A+ tier that I have dealt with. I suggest anyone looking for a new Ford to feel comfortable knowing Santa Margarita Ford isn't trying pull one over you and eek out every little profit like it seems every other dealership today is. If you're looking for a great salesman look no further than Bryan Richardson. He was friendly, caring, and seemed to always be available to answer my questions. He worked to make the buying process as easy as possible and it made the whole experience a positive one.

Happy with working with RSM Ford dealership especially Arvin from sales who was extremely courteous, patient and helpful in helping me purchase the Mustang Mach E which was difficult to get. Really appreciate his prompt communication and ease of working with the dealership itself. Great experience. Would highly recommend.

Had a great experience with Bryan both selling my car to them and getting into a new explorer. It always takes longer than you want, but they made it easier then some past experiences. Very happy with Bryan's service and would recommend him.

All the staff we worked with were great, from Jason (mgr) to Joey (sales). Although it took 10 months to get our Mach e, they were helpful in keeping us inform of its progress.

They got me a great truck with no hassle and were very knowledgeable about their product. Would recommend them to everyone.

Brandon was so helpful, professional and made me feel comfortable the entire process. I highly recommend this dealership!

Matt was awesome. Honest,kind and professional. Can't thank him enough.

I had such a great experience buying my first new car with Blake. he made a nerve wracking experience turn into a really exciting moment! would definitely recommend him and the dealership to do your business!

Ordered Mach-e through Santa Margarita Ford. Low add-on pressure and zero ADM. Great buying experience.