great service and friendly staff

Service writers were nice and friendly, corrected warranty issues with no charge to me, provided transportation back home.

Clare was very helpful. She kept me informed & listen to me. She also arranged for me to get home & back.

Easy deal and fantastic car. Glad to have a Ford dealer in the neighborhood.

The sales person, I didn't get his name, was courteous, kind, professional and went way beyond servicing my car. I even received a free car wash, which I was not expecting. I will definitely be back for any car service needs.

Great customer service and all very professional. My number one choice for having any work done

Salvador Preciado did a great job and made it super easy for me to understand the car issues!!

SM Ford's staff are very friendly and were able to provide me with a competitive price on my new vehicle. I would definitely consider them for future purchases.

Clare and the whole Team at Santa Margarita Ford is great!! Always respectful, helpful, and fast. We use to take our vehicles to a dealership that was closer but when we had a minor issue about a repair and needed them to recheck something they completely ignored me. That's why I will drive a little longer to get this kind of service!!! It's worth it!!!

I was searching around for some information about a recall on my vehicle and I got a hold of Amy in the service department. She answered all my questions with the utmost professionalism and informed me of information I didn’t know to ask that was important to the recall as well! She went above and beyond and was great, definitely the go to person for all your service related needs!

Great dealership. Clean facility, knowledgeable sales staff and fair prices.

Santa Margarita Ford did an outstanding job on a major (150K mile) service on my F150. I had initially taken it to Tuttle-Click because RSM Ford was booked the day I wanted service and had a very disappointing and inadequate service experience. I ended up going back to RSM Ford for the correct service and they did an outstanding job, finding and fixing the right things and even proving some of Tuttle Click's recommendations were BS. My service manager Miguel was a champion, and I can't say enough how how he made me feel like he was advocating for me to get the service I needed for the right price. I wanted to get another year or two of life from my truck and they met the challenge. My belief that Santa Margarita Ford was the best locally available service was reaffirmed, I won't be going anywhere else!

Really caring people. They took care of my car and gives good support.

Helpful staff

Friendly team, excellent service, and I got my car back an hour early. I have a Honda pilot and prefer Santa Margarita Ford over Honda hands down.

Got my f150L from Joseph and the Santa Margarita Ford family, well, exceptional service and spectacular communication would be an understatement for them. No ADM on any ordered vehicle (including the F150 Lightning), no bs accessories charges like many other dealers in the area, free coating (yes free coating with absolutely $0 out of pocket ). Top notch and highly recommended 👍

Very attentive and friendly staff. They make it quick and painless. Would definitely recommend the dealership.

Had to have a part replaced because of a recall. Great service from John!

Always receive excellent service

Nick Troy helped get me out of my old edge and into a new one. Everything went great and simple! Highly recommend you see him on your next car buying experience!

I'm from out of town, but found a great deal on Bronco Sport so I inquired about coming to see it. Response from the sales rep (Christian) was fantastic and overall the experience was great. Would definitely get another car from them!

I want to say I appreciate Freddy for his empathy, initiative, and amazing service. I would recommend this dealer based on the fact of Freddy's level of customer service.

Professional, accommodating, and expeditious - each member of their staff went out of their way above and beyond to make sure the needs of my vehicle and my personal needs were me - EXCELLENT TEAM!

The team there was super responsive and easy to work with. Arvin and Robbie worked with me to meet my needs given my super busy schedule. I'm super excited that we were able to get the deal done so quickly and easily. Highly recommend these guys.

I’ve been bringing my car in to the RSM Ford dealership for a few years now and can honestly say the service is consistently great! From the employees; in particular Miguel has been so courteous, helpful and patient. To the work being done on my car to the customer service. I’m always pleased and have no complaints.