Everyone needs to know that Sal is the best service person that I have experienced for many years. He is very direct to the point and does not give you run around about anything! He is absolutely one of the best employees that RSM Ford have and he deserves a raise or a promotion! Thank you again Sal for everything that you do. You add value to that dealership!
We ADORE Duane Litz!!!
Dan Hernandez is the absolute most informed sales person I've met. Devoted plenty of time to explain my new truck. This is now the 4th vehicle purchase at Santa Margarita Ford and have worked with Dan on each time.
Santa Margarita Ford was great. Made an appointment for service online. Dropped off my F-150 just to get checked out before a lot of planned driving. Everything was great!
Perhaps the easiest transaction I’ve ever had. Jeremy was super helpful, answering all and any questions. Not at all pushy. A great experience from start to finish.
I’ve been a customer of RSM Ford for the last 5 years . I brought my vehicle in for service .They treated me with respect , professionalism and Ireceived my vehicle back in a timely manner .Thank you
Rc in finance was very nice and so easy to work with, ended up giving me a better interest rate and payment than we expected! Highly recommended
Always efficient service. I bought my car here. I make an early appointment and they finish in an hour and a half while I wait. Been doing this for 5 years.2021-bought a used car from Shift and Sirius XM wouldn't connect. Took it in and they diagnosed with no charge. Now to get Shift to take care of the $1,000 repair which they seem to be on top of.
Came in to look at their selection of used F150s and was pleased with the selection they had. Shervin helped me out tremendously and they even took care of an issue on the truck I purchased at their cost. The process to purchase was very easy and I found exactly what I was looking for. Thank you Santa Margarita Ford for helping me out with my purchase. I will send family or friends here for sure.
Fast and easy service. Friendly and efficient adviser. Only complaint is that there is no longer any coffee in the waiting area. WiFi connection was fast. Car was delivered clean after a thorough wash.
Sta. Margarita Ford is the best, i can tell this because I've been with them as a costumer for many years and never had a problem.
Service is excellent and professional; however, I do need to have labor-hours estimate before any future service! If not, I have to find someone else.
I was not happy with another local dealership and I decided to try this one. So far, so good. The repair took longer than anticipated, and I was waiting, but to be fair I was late arriving to the appointment. Every person was customer service oriented. I will return.
Miguel was a great help. I really appreciate his ability to keep me informed throughout the whole repair process. Though the repair took 1 day longer than I needed, the communication and service excellence outweighs the wait. Thank you Migue.
Jeremy was terrific he called me and kept me informed about the trucks he had in stock an I ended up buying a great truck! It went really smooth!
Who here has bought a vehicle and spent hours waiting... negotiating... buying accessories... having your kids whine they are hungry. Been there... and I can tell you working with Robbie Moore the experience was far from the one described. If you want to deal with a straight shooter... no nonsense... he got my paperwork to me... I did it almost all online. When I got to the dealer he already had the truck washed, waiting out front... I even bought the truck and relied on his description and FaceTime video. His description was perfect and the truck was BETTER than ...
These guys are great. Not pushy at all. I would definitely buy a car here.
Went in for a simple oil change and the Service Dept was terrific! Helpful, friendly, great experience! I’ll be back, thanks Santa Margarita team!
Very courteous and reliable staff, Duane Litz is awesome to work with in the service department.
The first class support by Miquel and the rest of the service staff continue to be a key reason why I would not consider buying or servicing a Ford vehicle from any other dealership. Keep up the good work!
Since opening, our strategy has always been to take care of our customers, employees, and community. We understand people don’t like the car buying process. It can be too long and uncomfortable. It lacks transparency. We get it! This is why we work hard every day to be different. Our new & used Ford Dealership proudly serves residents in Rancho Santa Margarita, Mission Viejo, Ladera Ranch, Lake Forest, Cota De Caza, and Trabuco Canyon since 1997. We’re convenient, competitive, and right here in your backyard.
Santa Margarita Ford offers a great selection of new and used Ford Trucks and SUVs. Shop our extensive selection of Ford Ecosport, Ford Escape, Ford Explorer, Ford Edge, Ford Bronco, Ford Mustang Mach-E, Ford Mustang, Ford Expedition, F150, and F250 models to all of Mission Viejo, Anaheim, Ladera Ranch, Lake Forest, Cota De Caza, and Trabuco Canyon. Browse our inventory to find your next vehicle today.
Santa Margarita Ford also offers a great selection of Used and Certified pre-owned Ford Trucks and SUVs, including other well-known used brands. We are competitively priced, take a look at our used vehicle specials, and find the used car or truck to fit your needs.
Santa Margarita Ford, we strive to get you the best deal. Whether you are buying or leasing a Ford, we are here to help make your car buying experience simple and fun! We’ll help find you the deal that fits your budget!
At Santa Margarita Ford, we are always proud to serve our customers. We offer a full-scale Service Center and OEM parts department near Rancho Santa Margarita, Mission Viejo, Ladera Ranch, Lake Forest, Cota De Caza, and Trabuco Canyon. We provide same-day service on Oil change, brake service, fluid service, and much more for your Ford vehicle. Schedule your appointment today!