Great service! In and out same day, fixed everything I needed, made recommendations for future service repairs etc. without pressuring me to unnecessarily get things fixed now. Will continue to use for all my Ford F-150 service and would recommend to anyone.

Supplied list of concerns to Sal Preciado my go to service advisor, he took care of everything on my list including a noting rattle in my dash. As well the rental/loaner car advisor was very supportive in getting me a loaner so I wouldn’t be unconvinced trying to find a rental car

Great customer service

Robbie Moore is extremely helpful, patient and has the sales job nailed down. Very personable and no pressure at all. He will treat you right and play no games. We ended up going to another dealer that had some special inventory challenges and they were discounting more than RSM, but none the less he should be commended for doing his job very well!

Advisers Sal and Justin are great! No xx from them and straight to the point. They don’t push repairs and will tell you if something can wait. I drive from Corona to Santa Margarita Ford passing other Ford dealerships because of my comfort with these guys. Highly recommend!

Jorge is top-notch! Great responsiveness and quick service. Efficient as they come.

As a person knows car buying can be a very stressful situation. Santa Margarita Ford staff and especially sales consultant, Matthew Dobyns made my experience stress-free. Matthew answered all of my questions, listen to my concerns and was very knowledgeable and courteous. I will definitely tell my friends to go to Santa Margarita Ford if they’re looking for a new vehicle.

First time using pick up and delivery service at Santa Margarita Ford. The communication was incredible. Service advisor Jorge was top shelf. I own three Ford’s and a Lincoln. This is my go to service department moving forward for all my friends and family. I wish all car dealerships were as customer centric as these folks. They just get it!

Such a great experience!! I highly recommend taking your car to Santa Margarita Ford. I have been to a few different Ford dealers and they are by far the best!! Miguel is very helpful and had great communication with me while my vehicle was being worked on. 10/10 recommend!!

I had professional and very smooth buying experience with Santa Margarita Ford. This is at least my forth vehicle purchase with them. I would definitely recommend them!

Been waiting with Miguel in the service department for years in taking care of my Fords. Always great to work with. Efficient, keeps me up to date on the status of my car, and always looks out for me. Keeps me bringing my cars back.

Not your typical dealership that tries to pad the price with a bunch of useless ads-ons

Used multiple times for fleet purchases. timely, good pricing, responsive.

Brandon was amazing very knowledgeable explained things to us , helped set up some of the features on the car that best fit our needs

The Team at Santa Margarita Ford did a great job getting me out of my Tesla and into a Mustang Mach-E that I absolutely love. Bryan and Eric were fantastic to work with, and I got the deal I wanted without all the hassle usually endured when purchasing a new car. Highly recommended!

My experience with Wyatt was great. Easy communication, knowledgeable and efficient. Would definitely recommend him to friends and family!

We bought a company vehicle from Robbie Moore in the fleet department. Super simple online process, great staff this is our second time at RSM ford and we will continue to buy from them!

The service team at Santa Margarita Ford have been absolutely great with servicing and a couple of minor warranty issues on my Raptor. Happy to recommend this business to family and friends. Thank you!

Service department has been great to work with and very communicative throughout the process of having my rig worked on.

Exceptional service at SMF! I was in the market for a new (used) Raptor and found the color and equipment package I wanted here. I connected with Joey from the sales team, and he made the entire experience smooth and stress-free. Joey did a fantastic job negotiating the deal over the phone since I live about an hour away. We handled most of the details ahead of time, which made the trip much more efficient. When I arrived, I was promptly greeted by the staff and met with Joey within minutes. Throughout the process, everyone was clear, upfront, and professional. There were no hidden fees or surprise add-ons—just honest and transparent numbers. It was refreshing, especially since car shopping can often be overwhelming and frustrating. I now trust two Ford dealerships in SoCal: SMF in Orange County and Colley in the San Gabriel Valley. Both are family-owned, and both provide a top-notch, honest experience. Thank you, Joey, and the rest of the SMF team, for making this such a positive experience. I couldn’t be happier with my new truck!

My service call for my Flex was exceptional! Thank you Santa Margarita Ford. A shout out to Miguel, too!!!

Excellent customer service

I've been thinking about going electric for a few years. After owning half a dozen Audis and Beemers, I wasn't thinking seriously about American cars other than Tesla. When a friend showed me his new Ford Mach E, it was a revelation. I was impressed with its appearance and features, and SM Ford made me a deal involving a good trade-in, great discounts and 0% financing (I wasn't even looking at financing but at 0% why not?). So I took the plunge. I previously had the garage wired for a 240 volt hook-up, so now I just need to get a receptacle installed. The car comes with a portable charger, although I may get a wall charger in addition. Eric White and the team were helpful, courteous and transparent, and the process was about as painless as buying a car could ever be.

VERY SATISFIED WITH PROMPT SERVICE, WAS KEPT INFORMED OF MY VEHICLES PROGRES.

Bought my new Raptor from Brian. He was great to deal with. After checking around, I got the best deal from SM Ford. no pressure, no haggle just gave best price right out of the gate.