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Read Our Reviews
Dwayne keeps me informed as to the status of my car and I can rely on his advice
I had an intermittent problem with my radio that I was worried they wouldn't be able to reproduce. I also had time as I had another car I could use. They kept my car for a couple of days and were able to find the problem. Everything was handled and it seems to be corrected. I got the car back washed and am very happy with the service.
What a great dealership! Our salesman Dakota was amazing and he went above and beyond with getting a door protector ordered and installed and kept following-up. I used Tru Car app. and got the best deal here!! I recommend them to anyone!
I purchased a 2017 Ford Mustang from a different Ford dealer. Within 7 months, I noticed a noise coming from the transmission and differential when shifting in and out of park. I called the dealer in an attempt to get it fixed under warranty and they advised me of a wait time of over two months. Instead of waiting two months, I went with Santa Margarita Ford due to its proximity to my home. I called in at 7am, right when they opened on a weekday. They scheduled me to come within an hour. I brought in my car and spoke to Miguel in the services department. He told me the issue would be looked into the same day. I left my car with the dealership and five hours later received a phone call from Miguel stating the problem was identified and could be fixed overnight. I agreed to the overnight service and picked up my car the very next day. Everything was covered under warranty and the process was completely smooth and painless. After my great experience here, I realized I should have went to Santa Margarita Ford before buying elsewhere. Highly recommended.
Santa Margarita Ford is the best dealership to take your vehicle to because you have people like Duane Who gives excellent service every single time... The team at santa Margarita ford consistently wows me every time im in thank you for all you do
Highly recommend. Service and recall completed efficiently, courteous and helpful staff.
Cooling system repaired. Thorough investigation to find the source problems.