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Read Our Reviews
Recently purchased a 2017 F150. After reviewing many positve reviews I decided to contact Robbie Moore. Robbie is not your typical salesman. He didn't pressure or try to sell me anything I did not want or need. Robbie was able to get me a fair price for my trade-in and purchased price for my new vehicle that we were both happy with with no hassle or pressure to buy. If you want good service and fair pricing I recommend contacting Robbie. Will be coming back for future purchases.
We happened upon Santa Margarita Ford after looking for Labor Day car deals. My husband and I HATE the car buying experience, and were dreading the process of buying a car. My brother offered to check out some of the deals offered at Santa Margarita Ford. He called the dealership and spoke with a salesman named Robbie. Robbie was extremely helpful and very responsive during the entire process. When we got to the dealership, Robbie had the car washed, the paperwork ready, and got us in our new car without any hassles! What we thought was going to be a horrible and time consuming process couldn't have been further from the truth! We would definitely recommend Santa Margarita Ford...be sure to ask for Robbie!
Awesome dealership! Definitely high class service! Robbie was the sales guy I dealt with for purchasing my new F150 Lariat. I have never had a transaction go as smoothly as things went today. Robbie was nothing close the typical car salesman, rather someone who is a professional that is assisting you with buying the perfect vehicle that matches your desire. Coming in, I knew the MSRP of the vehicle, as well as the invoice price. I was amazed at the hot deal that they gave me off on the truck....The first go around. There was no haggling, no back-and-forth. In less than two hours, I was out of the dealership with paperwork signed for my new truck.....with a hefty discount. Jason is the General Sales Manager, and he too was a pleasure to deal with. If you are looking for a hassle-free car buying experience, RSM Ford is your place.
Just Recently purchased a 2014 F-250 and the MIL illuminated. I took it to Santa Margarita Ford and Roger helped me out. They kept the car and clearly communicated the the prognosis and timeline. I was offered to be picked up when the car was ready. The service was professional and friendly and I look forward to using the Santa Margarita Ford for all my service needs in the future! Thanks Roger and team!DerrickRancho Santa Margarita
Shopped around for several months looking for a specific SUV and found it at Santa Margarita Ford. Everyone there was top notch in Customer Service including Susan in Internet Sales, Drazen in Certified Sales, David in Finance and Melissa in in post sales operations. This purchase was the easiest auto buy I experienced. Thank you SMF Team!
very curtious. go out of their way to serve you.
After a horribly discouraging experience at HB Dodge, we came here with a capital one preapproval. From the moment we walked on the lot it was a totally different experience. Jim was our sales guy and he was low pressure and incredibly knowledgable. Test drove a nice vehicle and decided to give the process a go. Told Jim what kind of deal we wanted and expected for the usual hard negotiations. Not so. He took down our desired deal and went to the manager and kept us informed of what was happening every step and action. No joke, 30 minutes he came back with almost the exact deal we asked for ($15 bucks more a month). Hand shake, car wash. Waited long ger for the finance guy to be free than for the final deal to be made. I'll come here next time to buy and recommend this place like crazy. Jim is THE man!
Jeromie was great to work with. Easy and fast. Friendly and knowledgeable. Easiest car purchase we have ever had.
I had a good experience at Santa Margarita Ford. I stumbled upon the exact truck I was looking for online, it was at this dealer. I called and was put in-touch with a very friendly salesman who owned the same truck himself, named Drazen. I worked out a time to come down and check out the truck. When I showed up, they had parked the exact truck at the main entrance of the building and it had already been detailed inside and out. I got a very good vibe from Drazen, and the dealership as a whole. The deal on the truck was fair, we were in and out very quickly. My wife and I are very happy with our truck, and our entire experience with Santa Margarita Ford. Thanks again Drazen!
Top notch! Great service from Roger.